Contact information

Customer Service is at the top of our priority list and we will always be available to answer your inquiries.

If you are not satisfied with your purchase, please let us know. If you love our products or have a suggestion, also let us know. We're happy to help you on your journey!

Please feel free to email us with the following information, we'll get back to you within 24 hours.

l Your order ID (if there is one)

l The name of the product (if there is one)

l Details about your question

Warehouse Address: 17531 Railroad Street, Unit A, City of Industry, CA,91748, USA

Email: service@jku.com (Pre-sales)

      support@jku.com (After-sales)

Hours of Operation: Monday - Friday （9 AM to 6 PM, EST）

Please feel free to email us with the following information, we aim to reply within 24 hours - Except Holiday.